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privacy policy

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review carefully.

The Achieve Center respects your privacy.  We understand that your personal health information is very sensitive.  We will not disclose your information to others unless you tell us to do so, or unless the law authorizes, or requires us to do so.

The law protects the privacy of the health information we create and obtain in providing our care and services to you.  For example, your health information includes your symptoms, test results, diagnoses, treatment, health information from other providers, and billing and payment information relating to these services.  Federal and state law allows us to use and disclose your health information for purposes of treatment and health care operations.  State law requires us to get your authorization to disclose this information for payment purposes.

Examples of Use and Disclosures of Protected Health Information for Treatment, Payment, and Health Care Operations

For Treatment: Information obtained by a therapist, or other member of our health care team will be recorded in your medical record and used to help decide what care may be right for you. We may also provide information to others providing your care. This will help them stay informed about your care.

For Payment: We may request payment from your health insurance plan.  Health plans need information from us about your medical care.  Information provided to health plans may include your diagnoses, procedures performed, or recommended care.

For Health Care Operations: We use your medical records to assess quality and improve services. We may use and disclose medical records to review the qualifications and performance of our health care providers and to train our staff. We may contact you to remind you about appointments and give you information about treatment alternatives or other health-related benefits and services. We may use and disclose your information to conduct or arrange for services, including: medical quality review by your health plan; accounting, legal, risk management, and insurance services; audit functions, including fraud and abuse detection and compliance programs.

your health information rights

The health and billing records we create and store are the property of the Achieve Center.  The protected health information in it, however, generally belongs to you.

You have a right to:

Our responsibilities

We are required to:

We have the right to change our practices regarding the protected health information we maintain. If we make changes, we will update this Notice.  You may receive the most recent copy of this Notice by calling and requesting one.

To ask for help or complain

If you have questions, want more information, or want to report a problem about the handling of your protected health information, you may contact:

Privacy Officer | (509) 888-3062

If you believe your privacy rights have been violated, you may discuss your concerns with any staff member.  You may also deliver a written complaint to:

Privacy Officer 
Achieve Center 
1500 South Mission Street 
Wenatchee, WA 98801

You may also file a complaint with the U.S. Secretary of Health and Human Services.

We respect your right to file a complaint with us or with the U.S. Secretary of Health and Human Services and will be no repercussions if a complaint is filed.

Other Uses and Disclosures of Protected Health Information Notification of family and others as follows:

Unless you object, we may release health information about you to a friend or family member who is involved in your medical care.  We may also give information to someone who helps pay for your care.  We may tell your family or friends your condition and that you are in a hospital.  In addition, we may disclose health information about you to assist in disaster relief efforts.

You have the right to object to this use or disclosure of your information.  If you object, we will not use or disclose it.

We may use and disclose your protected health information without your authorization as follows:

Other Uses and Disclosures of Protected Health Information not in this Notice

Uses and disclosures not in this Notice will be made only as allowed or required by law or with your written authorization.

“The Achieve Center” and “Achieve Center” are registered trade names of Burns and Hunsaker LLC, a Wyoming State limited liability company.

11703 E Sprague Ave, Ste. C-3
Spokane Valley, WA 99206

Phone: (509) 435-0481 | Fax: (509) 435-0485

2323 W. Broadway Ave., Ste. 3
Moses Lake, WA 98837

Phone: (509) 707-0336 | Fax: (509) 707-0341

1500 S. Mission St.
Wenatchee, WA 98801

Phone: (509) 888-2505 | Fax: (509) 888-2507

7203 W. Deschutes Ave., Ste. A
Kennewick, WA 99336

Phone: (509) 619-7397 | Fax: (866) 798-0203

1200 N 14th Ave, Ste 295
Pasco, WA 99301

Phone: (509) 619-7397 | Fax: (866) 798-0203